Shipping policy

Shipping, Returns and Exchange

We love to get it right for you, every single time you trust us with your purchase. We want you to have a hassle-free purchase experience.

We assure you that all products sold on Tesu are new and 100% genuine. In the unlikely event that any merchandise you have bought from us is not received in good condition, is damaged or defective, customers may exchange the merchandise unused, and in the same condition as he/she purchased it, in its original packaging along with original tags. It would be necessary to provide all financial transaction details, along with bills/invoices provided.

Possible resolution could be Replacement, Exchange or credit note